At European International Business School (EIBS), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Apply for admission to our programs
  • Register for events, webinars, or information sessions
  • Subscribe to our newsletters or communications
  • Contact us through inquiry forms or email
  • Create a student portal account
  • Participate in surveys or feedback forms

This information may include:

  • Name and contact details (email, phone number, address)
  • Date of birth and nationality
  • Educational background and qualifications
  • Employment history and professional information
  • Financial information for tuition payment
  • Passport and visa information (for international students)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Admissions Processing: To evaluate applications, communicate admission decisions, and facilitate enrollment
  • Academic Services: To provide educational services, maintain student records, and support academic progress
  • Communication: To send important updates, newsletters, event invitations, and respond to inquiries
  • Legal Compliance: To comply with legal obligations, enforce our policies, and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services (e.g., payment processors, email services)
  • Academic Partners: With partner universities and institutions for exchange programs or collaborative initiatives (with your consent)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Accreditation Bodies: With educational accreditation organizations for compliance and reporting purposes
  • Emergency Situations: To protect the safety and rights of students, staff, or the public

Note: All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure servers with restricted access
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Access controls and authentication procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

We use session cookies to maintain your login and ensure secure access to your account. These cookies are essential for the website to function properly and do not require user consent.

6. Student Records and GDPR Compliance

For enrolled students, we comply with the General Data protection Regulation (GDPR) and other applicable education privacy laws. Student education records are maintained confidentially and are disclosed only as permitted by law.

7. International Data Transfers

EIBS is located in Georgia. If you are accessing our services from outside Georgia, please be aware that your information may be transferred to, stored, and processed in Georgia or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Student records are retained in accordance with institutional policies and legal requirements.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

European International Business School
4 Freedom Square, 0108, Tbilisi, Georgia
+995 551 55 51 18
Data Protection Officer: dpo@eibsglobal.org